Targeting Image Quality to Enhance Workflow Performance

Image quality is an important but often overlooked aspect of document imaging that holds the potential to boost productivity and profitability. Establishing standards for optimum image quality in document capture, viewing and archiving will enable your company to find the ideal quality for maximum performance with minimal complication throughout your entire workflow.

Document Capture

As paper documents are captured and converted to electronic format, the most important consideration is accuracy. This is best achieved by creating high resolution images. However, using color or print-quality images significantly increases file size (particularly if using loss-less file formats such as TIFF) during document capture and at other points in the workflow. The advantages of working with high resolution images must be balanced against the challenges they can present, including:

  • Additional processing each time the document is accessed by content recognition and management software
  • Image degradation over time that can jeopardize regulatory compliance status if using lossy formats such as JPEG
  • System bandwidth requirements for document transfer

Document Viewing

Fundamentally, any activity after capture requiring interaction with a document falls under viewing. Speed to access content is the critical factor during the viewing stage of the workflow process. Implementing a universal viewing application provides numerous opportunities for organizations to increase productivity, including:

  • Providing user access to multiple file types without having to open multiple applications, saving time and system bandwidth
  • Retains documents in original format with "read-only" restriction
  • Decreasing per-document processing time
  • Enabling Web-based viewing of all document types across multiple departments, business units, or physical locations

The ability to process documents through a front-end, universal viewing application will raise productivity during this stage of the document life cycle by processing larger quantities of documents each day.

Document Archiving

Utilizing compression in the capture process can reduce storage space requirements and archival costs. Documents that must be archived for long periods are best suited for formats with high compression rates (such as TIFF) and an open specification to ensure content can be accessed even after long-term storage.

Targeting the Ideal

How you choose your solution is just as important as the solution itself. End-to-end efficiency is key. Carefully research and select an imaging solution provider that offers a proven end-to-end solution. You should work closely with your imaging solution provider from the beginning of the project to:

  • Prioritize the capabilities that will improve your workflow
  • Set the system requirements for your imaging component
  • Navigate the complexity of integrating with legacy applications or systems
  • Plan imaging support for your organization as it grows and needs change

Your imaging system can be the foundation for a fast, productive workflow for your company. Learn more about document viewing and conversion to determine what's right for your company.