Optimal Mobile Document Viewing – No Flash Here

‘See’ How Mobile Technology Makes Document Viewers, and Our Every Day Lives, Even Better

Document viewing technology is something that we all encounter every day – we just don’t realize how pervasive this technology has become. Document and image viewers are used in a variety of industries to facilitate the delivery of your mail, process your insurance forms and claims, expedite your banking transactions and even securely distribute your patient information to healthcare professionals. Since these transactions happen seamlessly ‘behind the scenes’, most of us take them for granted, but ensuring that the viewer and the device are built on compatible and proven technology is important to the integrity of the solution, as well as the documents themselves.

Document viewers have been implemented by companies for a variety of reasons - to streamline access to disparate document types - helping workflow, transaction processing and colleague collaboration; and to efficiently and effectively process customer forms and patient records for improved customer service and patient care, just to name a couple. Until recently though, document viewing solutions were used through desktop and laptop computers, but as the use of portable computing devices has become more common, mobile viewing technology has begun to adapt as well.

The proliferation of mobile technology, Apple’s iPad, iPhone and iPod Touch in particular, as well as other portable communication devices has created a host of new benefits to users of document viewing technology. Instant Web access afforded by these portable tools gives users the ability to review information on-the-fly from virtually anywhere. Business executives, students and others brought up in the era of the cell phone expect (and demand) that they can take their data with them to be accessed at any time (to review meeting or class notes for example) – so the technology better keep up.

The underlying engineering that the mobile device and the viewing technology are built upon should be seriously considered when researching Mobile Document Viewers. Apple has purposefully stayed away from implementing Adobe’s Flash Technology into their mobile devices since, as Steve Jobs put it,

“Flash has not performed well on mobile devices. We have routinely asked Adobe to show us Flash performing well on a mobile device, any mobile device, for a few years now. We have never seen it. Adobe publicly said that Flash would ship on a smartphone in early 2009, then the second half of 2009, then the first half of 2010, and now they say the second half of 2010. We think it will eventually ship, but we’re glad we didn’t hold our breath. Who knows how it will perform?”*

Apple has chosen to develop their line of mobile devices using true open architecture applications – HTML5, CSS and Javascript, so selecting a document and image viewer that integrates seamlessly with these technologies and devices, and doesn’t use Flash is the optimal solution. AJAX Mobile Viewing Technology is the answer, providing a true Zero Footprint (no download or client installation required) viewing solution.

Unlike other document and image viewers on the market, Snowbound’s AJAX Zero Footprint Mobile Viewer displays virtually any document or image format (MS Office, PDF, TIFF, and more), enables users to mark-up and annotate documents, and provides high-speed access without compromising document formatting or retrieval speed – all without application download or client installation. For complete product details, please read our Product Spotlight in this issue of Imaging News.

Providing the means to keep information flowing smoothly and securely in the digital age is mission critical. To achieve this, selecting a solution that is built on synergistic technology standards must be integral to ensuring a successful implementation. Mobile viewing technology helps organizations better process and utilize their information to optimize workflow, and best serve their customers and their employees - no matter if they’re around the block – or around the world.

*Steve Jobs, “Thoughts on Flash,” April 2010, apple.com/hotnews