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Document Viewer & Evolving Digital Landscape Drives 14% Growth

Jun 10, 2021

New market opportunities combined with 95% customer retention and 75% recurring revenue are key factors in the company’s strong fiscal performance

Waltham, MA (February 1,2022) – Snowbound Software, the leader in web-based document viewing, announces a strong year-end performance driven primarily by its flagship VirtualViewer® document viewer solution. The company, which will be celebrating its 26th anniversary in February, inked its second highest year in its history with 14% growth in 2021.

Additional year-end key metrics:

  • Great profits and growth despite the pandemic
  • 75% of all sales are recurring revenue
  • 25% international sales
  • 95% customer retention rate

“We are fortunate to offer a solution that solves a challenge many organizations are facing today as they upgrade or implement a new digital transformation process to address the needs of working on-prem, remote or hybrid,” states Simon Wieczner, CEO at Snowbound. “As businesses continue to map out a new normal in the rapidly changing digital document space, an advanced cloud-based document viewer is becoming more of a necessity, to not only ensure internal information access and expediting internal processes, but also provide trouble-free document access to external users while satisfying compliance mandates.”

Snowbound’s VirtualViewer, supported by its powerful RasterMaster® SDK used by many top financial, insurance, and document management solutions, equips users with an extensive feature set including annotations, redactions, page manipulation, and intuitive navigation to extend collaborative capabilities. VirtualViewer supports numerous formats including PDF, MS Office, AFP, DWG, TIFF, email, video, audio files and more within one universal interface. Its REST API and RESTful content handler provides a more flexible development and deployment capability enabling it to be easily integrated into most applications. In addition, the company offers connectors for IBM FileNet, Alfresco and Pega.

“As businesses continue to map out a new normal in the rapidly changing digital document space, an advanced cloud-based document viewer is becoming more of a necessity, to not only ensure internal information access and expediting internal processes, but also provide trouble-free document access to external users while satisfying compliance mandates”


– Simon Wieczner, CEO, Snowbound

Wieczner added, “We delivered 25 new features across our products last year, secured 3 new channel partnerships and made it even easier for users to test our solutions with our license-less evaluations available on Docker and Maven. We also continue to enhance our product support and documentation to be more informative and helpful, allowing our customers to move faster from evaluation to implementation.”

Michael Sabourin, Chief Operating Officer added, “Snowbound’s products are driven primarily by customer and partner requirements. Our ability to continually meet their needs and address the market demands is the key to our high customer retention rating. Not only do we have the expertise to solve customers’ complex document issues but we have a global network of partners and system integrators to ensure our customers’ success.”