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Don’t Shoot The Messenger! How To Troubleshoot with Application Performance Monitoring
"The viewer is slow! What is going on?"At Snowbound support we've certainly heard this before, along with other frustrations from customers surrounding performance issues. Performance is a complicated concept and depends on many different variables and components, most of which are typically...
No Trees Were Harmed Using Snowbound Products
I am proud to say that Snowbound continues the fight against tree harvesting for the purpose of manufacturing paper for business documents. Numerous business processes—including mortgages, insurance claims, banking transactions, medical records and so many more—never see “the light of paper”...
Eating Your Own Dog Food
Doesn’t sound appetizing, does it? But we do. Or put more plainly: We use what we sell. Our VirtualViewer® HTML5 (VV) for Java and .NET sits on top of our RasterMaster (RM) SDK/libraries. Those libraries are driven to excellence because we depend on them for our VirtualViewer universal HTML5...
Why Old Browsers are Bad for You
The Importance of Modern Browsers – Microsoft will agree with you In our commercial, profit-oriented world, it is counter to reason that free products continue to see speedy development. But that is the fact with web browsers. Microsoft offers MS Edge (and formerly offered Internet Explorer)....
Scrap or Enhance Your ECM?
Updating your Enterprise System Gently – without cracking any eggs I don’t think anyone could have predicted that Fortune 500 companies (among many others) would be running software written in the 1960’s and 70’s today. But for the same reasons that’s been going on, that situation persists today...
How To Address the Needs of the OEM Customer
In today’s world, business-to-business and business-to-consumer communications and transactions, include both unstructured and structured data. Structured data is generally numerical and can be easily searched. Examples would include...
The Myths of Open Source Software
In our line of business, document formats like PDF, DOCX, TIFF, and JPEG are critical to our customers. Often customers, even engineers, don’t appreciate the amount of effort that these highly complex documents and images require to be manipulated and rendered for display and other functions....
Can I Get Fries with That?
It happens to all of us... You cook a steak and someone wants it cooked more. You plant a tree and your wife wants it on the other side of the yard. You carefully plan, design and create a beautiful document viewer but the customer wants the backend to run on Jboss rather than Websphere. You...
You Can’t Take Flight Until You Get the Pilot Right
Having been in the software industry for so many years, I’ve seen a lot of good ways to develop or integrate software applications. I’ve also seen some that are not so good. Everyone has heard of vaporware and knows that at some point you have to cut the cord on promises. However, what if...
How to Clean Up Your Documents
Snowbound recently added the ability for users to utilize our DocClean technology in Java (they were previously available for our .NET & DLL RasterMaster products), so I wanted to highlight some of the benefits of DocClean for those unfamiliar with the technology. Our DocClean solution...
Reflections on Why We Build our Products Ourselves
Many of us have heard the following sales pitch many times over our careers: We’ve got a product that’s carefully crafted with the “best of breed” components and tuned for optimum performance and quality as a turnkey solution. Oh, and it is also backed by our Fortune 500 company resources. Hard...
15 Ways to Keep Your Programs Protected & Your Customer’s Data Secure
Most modern corporate headquarters have fairly elaborate security methods, which include cameras, electronic locks, sign-ins, guarded server rooms, and background checks for employees. But when dealing with non-Fortune 2000 companies (where most innovative software comes from), should you take...