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Our View(er) on Document Annotation and Redaction Tools

by | Mar 11, 2011

The World Wide Web has made it possible for us to have virtually unlimited volumes of information available anytime with just a few strokes of the keyboard or clicks of a mouse. With so much data in cyberspace, a key concern has become the security of personal information that should remain private except to those authorized to have access. Personal financial information and other data such as social security numbers, dates of birth and other unique identifiers need to be safeguarded from prying eyes for obvious reasons such as identity theft.

This same information though is used to help us in many ways – from expediting insurance claims and locating and updating medical records, to identifying financial accounts to be paid and processed. So, how do we best leverage this information to streamline processes and help us while at the same time keeping it secure? One optimal method is to employ viewing technology that uses document annotation, specifically redaction tools.

The use of document annotation and redaction tools are essential parts of workflow processing for many firms in a variety of industries. Document annotation enhances cooperative collaboration among colleagues, improving processing efforts as files are passed through departments. Viewing applications also enable users to collaborate on documents and images by adding or removing document annotations (or image annotations) without affecting the original document or prior annotations.

There are a variety of document annotation types that a user may employ depending upon the need. For instance, electronic post-its or ‘sticky notes’ may be employed to add comments or direction, or direct someone’s attention to a particular item on a document. Other document annotations include highlighting, redlining (editing), rubber stamps (approval) and watermarking (copyright protection).
Redaction tools built into a document viewing system provide many powerful features and benefits to users. Documents revised with redaction tools provide security of data as unauthorized users cannot view sensitive information during form and claim processing. Redaction tools also help ensure compliance with corporate regulations and data security standards, while providing secure access to virtually all file formats to authorized users.

Document and image viewers give organizations many business benefits aside from those provided by document annotation and redaction tools; high-speed secure access from virtually anywhere via Web browser greatly enhances productivity and colleague collaboration, and universal viewing applications ensure access to mission-critical information no matter the file format, to name just a few.

For more information on how document and image viewers can help your enterprise, click HERE.
Scott