Canadian telecommunications company Telus recently praised Microsoft SharePoint 2010”s new social networking features for helping the company develop a method training program, according to CIO Magazine.
Telus wanted to help its employees learn from each other by developing a solution that allowed them to share knowledge and information to learn rather than attending one- or two-day classes away from the office.
Telus developed MyCommunities with SharePoint, a social networking solution that organizes employees by expertise and allows for easy communication between departments and workers, according to CIO.
If someone in sales has a question about an IT matter, they can access the solution and find an answer to their question or have someone show them how to do something. The program has helped the company improve the relationships between different departments and saved the company time and money on employee training.
SharePoint 2010 has received praise for providing companies with a number of business-critical operations since its May 12 release. Starbucks recently told the Seattle Times that it used the program to develop a training application that shows new baristas how to make certain drinks, meanwhile Ferrari uses the program to manage its consumer website.