Nitin Mangtani, lead product manager for the Google Search Appliance, has told Fierce Content Management of the software provider”s approach to enterprise search – including a focus on pulling together results from different platforms.
The spokesperson explains that users of Microsoft SharePoint, EMC Documentum and IBM FileNet may all expect to see the enterprise search solution aggregate their content into results lists.
With the search function capable of drawing together documents held on the different platforms into a single set of results, the need for a cross-platform document viewer might be highlighted.
Mr Mangtani adds that the search function is capable of working with massive sets of files – collating results from databases of 20 million documents or more.
"We”ve designed our enterprise search to pull results from across business infrastructure, including intranets, databases, portal servers, file shares and content management systems," he comments.
Fierce Content Management previously reported that many employees seek a Google-like experience when using enterprise search processes, but that this may not always be possible.
As many enterprise repositories consist of distinct files, the article argued that a Google-style ranking system based on links may be impossible to establish.
"With so many content sources to cross, it”s not easy to pinpoint the document you need," wrote article author Ron Miller.
In light of the comments, some organizations might be left looking to a centralized document viewer as a means of unifying different content sources for employee access.