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Gartner report identifies ECM market fragmentation

by | Nov 19, 2010

The ECM market is becoming increasingly fragmented, according to a Gartner report.While the enterprise content management market grew by 4.8 percent last year, it also became increasingly fragmented as vendors introduced new products to their customers, according to a recent Gartner study.

Gartner's Magic Quadrant for ECM identifies transactional content management, social content management, online channel optimization and content management as infrastructure as four areas leading to market fragmentation, CMSWire reports.

According to CMSWire, these four areas are designed to provide content governance for the enterprise. They cover such applications as legacy information management, eDiscovery, cloud content, search and content analytics, among others.

Gartner also identified six vendors that it says emerged as leaders in the ECM market in the last year. These include EMC, IBM, Microsoft, Open Text, Oracle and Hyland Software, according to CMSWire.

CMSWire cites a study that predicts the global ECM market to see a compound annual growth rate of 10.1 percent between now and 2014, reaching $5.7 billion by the end of the period.

Hyland Software is the only newcomer to Gartner's list of ECM market leaders. Last year, the research firm listed the software vendor as a "challenger" to the market.