Despite strong growth and rapid adoption, the enterprise content management market is becoming increasingly fragmented as vendors release solutions to meet businesses' specific needs, according to a report by the Real Story Group.
Rather than consolidating document and content management services under one umbrella, businesses are purchasing systems that address specific department and process needs, the report stated.
According to the Real Story Group, the proliferation of big vendors, such as Open Text, EMC and IBM, will stunt the growth of smaller ECM vendors in 2011. This will lead to bigger vendors acquiring their smaller competitors in an effort to offer more complete ECM packages.
"The enterprise content management and document management markets are currently going through an extended period of change," the report stated. "The change is coming through a complex combination of expansion, consolidation, innovation and general confusion. However, change [in general] is good, and the market continues to expand and grow increasingly rapidly."
The Real Story Group's study reflects Gartner's recent Magic Quadrant report for the ECM market. According to Gartner, companies, such as IBM, OpenText, EMC and Microsoft, are leading the market by offering multi-functional ECM platforms. Meanwhile, smaller businesses, such as Alfresco, Adobe and Xerox, offer products that meet more specific needs.