A report recently released by AIIM reveals that while many organizations still struggle with document management, improvements have been made as a result of increased use of ECM systems, according to CMSWire.com. Also, many organizations that do not employ ECM are considering the move to improve their overall management of records and correspondence.
Most cite the need to improve the efficiency of their company as the primary reason for their planned implementation, while risk mitigation, compliance and cost reduction are among the other motivations for companies considering ECM. Similarly, a majority of organizations that recently purchased an ECM system rank managing electronic records as the primary motivation for their decision.
The report also found that companies are considering Software-as-a-Service ECM applications more than ever. Twelve percent of the respondents stated they either use or are considering a SaaS application to properly manage their content. The same survey conducted one year earlier found that 6 percent of those surveyed considered cloud computing for the service.
SharePoint is among the most widely used ECM platforms, according to the survey. With the new release of SharePoint 2010, Microsoft plans to leverage the popularity of its previous versions paired with the features in the new version to capture an even larger share of the ECM market.