As state governments deal with the challenge of controlling costs while handling an ever-increasing amount of information, enterprise content management will be among the top priorities for state CIOs in 2011, according to a report by the National Association of State Chief Information Officers.
The annual report identifies the top 10 solutions, strategies and management processes for state, as well as the top technologies, tools and applications, based on a survey of state chief information officers and IT executives in the United States.
According to the report, state CIOs will once again increase their use of ECM solutions to manage documents, records and email, helping them improve collaboration among employees while also streamlining workflow.
"The economic crisis has made enterprise content management projects an important strategic priority for any IT department," said Julio Olivares, CEO of ECM vendor DocPath, in response to the NASCIO report."Its ability to automate tasks, increase the efficiency of internal processes and obtain a quick return on investment has been the key factors that have ensured the success of such projects."
Other priorities include cloud computing, the modernization of legacy platforms, virtualization and security enhancement.