Enterprise content management (ECM) solutions are valuable not just for the business sector – organizations such as correctional centers are also in need of thorough and automated records management solutions.
The Warren County Correctional Facility in rural northwest New Jersey is no exception. Although it is considered a relatively small county jail, it still had large content management needs, Integrated Solutions magazine reported.
Every inmate comes with a host of documents, starting with the criminal complaint, medical records, booking records, possession records, digital photo and fingerprint. Later on, the inmate generates disciplinary records, court events, psychiatric records, records of visitors, and a mail log – adding up to an average of 100 pages of records per inmate, the magazine reported.
This adds up to at least 150,000 pages of records each year for the entire facility.
In addition, ease of access to the records is paramount, as various government and legal sectors continually require access.
To deal with this challenge, the correctional facility implemented Alfresco”s Enterprise Content Management software – this reduced the facility”s document scanning time from one hour to five minutes, simplified the booking process, and improved the accuracy of records, said the magazine.
ECM has become an increasingly valuable resource for businesses and organizations in many sectors as the volume of content, both print and digital, continues to grow – a recent study from Basex found that the ECM market will reach $10 billion by 2014.