Secure Confidential Information for Streamlined Forms and Claims Processing
Most businesses today electronically process customer documents, whether it is claims in the insurance industry, patient records for healthcare or a wide variety of forms for banking and financial services. The common denominator with all of these documents is that they contain sensitive information such as social security numbers or credit card data that may need to be hidden during processing or archiving via document redaction.
Electronic document redaction tools provide the ability to secure confidential information in a document or image file while keeping the non-sensitive information visible for viewing and processing. Annotations may be temporarily added during document processing via redaction tools in the viewer, or document redactions may even be applied (burned into) a document or image as it is retrieved from a repository for viewing depending upon the user’s permission level, ensuring that confidential information stays that way, and is also non-text searchable to maintain security. Audit trail capabilities are also enhanced as the original file is never altered, and a document redaction archive is created to ensure compliance with corporate regulations and security standards.
Document Redaction in the Real World
Document redaction is widely used in a variety of situations for everything from court records and other legal briefs to patient medical records and insurance claims processing. Virtually any situation requiring the selective disclosure of information while keeping other data secret uses document redaction. For instance, in business and law, documents may have certain parts “redacted”, meaning sensitive data such as names and details are hidden to protect identity and personal information.
Today’s business demands, coupled with ever increasing regulation and compliance requirements on information, mandates that firms handle one of their greatest assets very carefully – their collected volume of information. The document lifecycle is the corporate blueprint for maintaining compliance with growing regulations for business and personal information such as Sarbanes Oxley (corporate compliance), and HIPAA and HITECH (healthcare). Protecting sensitive information via document redaction to permanently hide portions of data stored on corporate repositories greatly enhances organizations data compliance document lifecycle efforts.